Legal Notice CGU/CGV
Terms of use
Please read these terms of use carefully before using this site. By connecting to this site, you accept these terms and conditions without reservation. Also, in accordance with article 6 of Law no. 2004-575 of June 21, 2004 on confidence in the digital economy, the managers of the present website https://www.beautydecoded.com are :
Site and Application
Website: refers to the beautydecoded.com website.
Mobile application: refers to the beautydecoded mobile application, available for smartphones running iOS (Apple Store) and Android (Play Store).
Publisher information
BeautyDecoded is published by BeautyDecoded SAS, an innovative company dedicated to enhancing the skincare experience through technology. Registered under number 909 492 530 with the R.C.S. Paris, BeautyDecoded SAS is domiciled at the following address:
BeautyDecoded SAS
OCP Business Center 4
66 avenue des Champs-Élysées
75008 Paris
France
VAT number: FR07909492530
Headed by Sylvain David, the BeautyDecoded team works tirelessly to offer a reliable, high-performance application that complies with the strictest data confidentiality and security standards. If you have any questions or require assistance, please contact our customer service department at support@beautydecoded.com.
Host
The site is hosted by rocket.net, headquartered at onRocket.com, LLC 126 Bayberry Cir Jupiter, FL 33458, United States. Email: support@rocket.net Phone: 1-646-895-6320
.
Application data is hosted by Google. We use Firebase, a Google platform, to host and manage the Application. Firebase processes data in accordance with the strict security standards of Google, which is headquartered at Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043 USA.
DPO
BeautyDecoded SAS has appointed a Data Protection Officer (DPO) to oversee compliance with the RGPD and answer any questions relating to personal data :
Name of DPO: [Sylvain David]
DPO email: dpo@beautydecoded.com
We wish you a rewarding experience with Beauty Decoded and hope our app will help you discover the best cosmetics for your skin.
By registering and using this application, you accept without reservation the present General Terms and Conditions of Sale and Use (GTS/CGU).
General Terms and Conditions of Sale (GTCS) and Use (GTU)
Updated on 11/09/2024
Table of contents
General Sales Conditions (GSC) and Terms of Use (ToU). 1
Application stakes and objectives. 3
Contribution of Expertise to the Development of Beauty Decoded. 3
Important Notice on the Application's Algorithmic Recommendations. 3
Article 2: Services offered. 5
Article 3: Access to the Application. 6
Transparency of Affiliate Links. 6
Conditions of Participation. 7
Compliance and Transparency. 7
Article 6: Responsibility of the Host. 8
Status of BeautyDecoded SAS. 8
Article 7: Conditions of Publication of Notices. 9
Article 8: Subscriptions and payments. 9
Article 9: Right of Withdrawal Clause. 11
Procedure and Acknowledgement of Waiver of Right of Withdrawal: 11
Article 10: Termination clause. 12
Article 12: Intellectual property. 13
Article 14: Modifications to the GTC/GTC... 16
Article 15: Applicable Law and Disputes. 16
Dispute Resolution Procedure. 16
Frequently asked questions (FAQ) 18
Preamble
Welcome to the Beauty Decoded app, a revolutionary initiative in the cosmetics industry. Designed to transform the way consumers choose their beauty products, our app uses artificial intelligence to provide personalized recommendations based on each user's skin type.
Application stakes and objectives
The cosmetics market is vast and complex, with a multitude of products available, each claiming to offer specific solutions. Beauty Decoded aims to simplify this process by providing precise recommendations tailored to each user. Thanks to an initial skin diagnosis, the application identifies the unique needs of each user and suggests products that perfectly match those needs.
Beauty Decoded's main objective is to enable consumers to make informed and effective skincare choices. Using advanced algorithms and drawing on a dynamic community of beauty enthusiasts, the app offers an enriching and educational experience. Users can not only find the products that suit them best, but also consult reviews from people with similar skin types and participate in personalized routines.
Contribution of Expertise to the Development of Beauty Decoded
The Beauty Decoded app was designed with the expertise of a plastic surgeon. Although his expertise contributed to the development of the recommendation algorithms, the cosmetic product recommendations provided by the app are based on artificial intelligence algorithms and not on medical prescriptions. Sylvain David does not provide medical consultation via this app, and his role in the app is strictly separate from his professional medical activity.
Important Notice on the Application's Algorithmic Recommendations
The recommendations provided by the Beauty Decoded application are generated from algorithms based on scientific studies and numerous cosmetic product tests carried out over more than 3 years. They do not constitute medical, dermatological or professional advice. Users should consult a healthcare professional for any specific questions or health concerns.
Publisher information
BeautyDecoded is published by BeautyDecoded SAS, an innovative company dedicated to enhancing the skincare experience through technology. Registered under number 909 492 530 with the R.C.S. Paris, BeautyDecoded SAS is domiciled at the following address:
BeautyDecoded SAS
OCP Business Center 4
66 avenue des Champs-Élysées
75008 Paris
France
Headed by Sylvain David, a plastic surgeon with a passion for technology, the BeautyDecoded team works tirelessly to offer a reliable, high-performance application that complies with the strictest standards of confidentiality and data security. If you have any questions or require assistance, please contact our customer service department at support@beautydecoded.com.
We wish you a rewarding experience with Beauty Decoded and hope our app will help you discover the best cosmetics for your skin.
By registering and using this application, you accept without reservation the present General Terms and Conditions of Sale and Use (GTS/CGU).
Article 1: Purpose
The present General Terms and Conditions of Sale and Use (GTS/CGU) govern access to and use of the Beauty Decoded mobile application, developed by BeautyDecoded SAS, and the associated services.
Article 2: Services offered
The various services offered by the Beauty Decoded application are designed to provide users with a personalized experience.
The application relies on advanced artificial intelligence technologies and an active community to meet the specific needs of each user.
The services on offer are varied, and aim to facilitate the selection of suitable cosmetic products, while promoting engagement and interaction within the community.
§ Skin diagnosis
An initial questionnaire is used to determine your skin type (dry, normal to dry, normal to oily or oily) and specific problems (sensitive or resistant, imperfections, wrinkles, skin spots, redness).
§ Recommendation by AI
Use advanced algorithms to assess the compatibility of cosmetic products with your skin type, allowing you to know at the click of a button whether a product is suitable for your needs.
§ Community
Share and consult the opinions of other users with similar skin types, to benefit from their experiences and advice on cosmetic products.
§ Customized Routine
Suggested skincare routines (cleanser, serum, cream, sunscreen) customized to your skin type and skin concerns.
§ Affiliation
Possibility of purchasing cosmetics via partner merchant sites, with exclusive promotional codes for app users.
§ Jeux Concours
Participation in contests to win cosmetics, with chances of winning increased by your activity and engagement on the app.
Article 3: Access to the Application
The Beauty Decoded app is available on iOS and Android platforms. To access certain features, prior registration is required. You must provide accurate and up-to-date information when registering.
All personal data collected when you register and use the application are processed in accordance with our Privacy Policy.
Article 4: Membership
§ Transparency of Affiliate Links
- BeautyDecoded SAS uses affiliate links in the application. When you click on these links and make a purchase, we may receive a commission.
- The products purchased via these affiliate links are not recommended for medical purposes, but are based on algorithms and community reviews.
§ Promotional codes
- Promotional codes may be provided for purchases via our merchant partners. The use of these codes is subject to the partners' specific conditions.
Article 5: Competitions
§ Conditions of Participation
- Participation in the competitions is free and open to all registered users of the Beauty Decoded application.
- Each competition is governed by its own rules, which are published on the application and accessible to all participants.
§ Selection of Winners
- Contest winners are selected at random or according to the criteria specified in the contest rules.
- Winners will be notified by email and must comply with the instructions for receiving the prizes.
§ Obligations of Winners
- By participating in contests, users agree to publish honest reviews of products received on social networks or merchant sites, if stipulated in the contest rules.
- Publications must respect the terms of the platform and be transparent about the nature of the partnership with Beauty Decoded.
§ Compliance and Transparency
- BeautyDecoded SAS is committed to organizing contests in compliance with local regulations, thus ensuring fairness and transparency.
- Any attempt at fraud or manipulation of the results will result in immediate disqualification.
Article 6: Responsibility of the Host
§ Status of BeautyDecoded SAS
- BeautyDecoded SAS acts as a host for user reviews and feedback published on the application. As a host, BeautyDecoded SAS has no editorial control over the content published by users.
§ Content moderation
- Reviews published by users are their own responsibility. BeautyDecoded SAS does not modify reviews prior to publication. However, we reserve the right to remove any manifestly illicit or abusive content after notification.
- Users can report reviews they consider illicit or abusive via the reporting feature available on the application.
§ Notification and deletion
- In the event of a report of illegal or abusive content, BeautyDecoded SAS will review the report and take appropriate action, including removal of the content if necessary.
- BeautyDecoded SAS undertakes to process notifications within a reasonable period of time and to inform the user who reported the content of the action taken.
§ Limitation of liability
- As host, BeautyDecoded SAS is not responsible for content published by users, except in cases where we have been informed of the illicit nature of a content and have not acted promptly to remove it.
- BeautyDecoded SAS declines all responsibility for opinions and feedbacks published by users, which reflect the personal opinions of users and not those of BeautyDecoded SAS.
Article 7: Conditions of Publication of Notices
§ Rules of conduct
- Users agree to post honest and respectful reviews, free of illicit, defamatory or abusive content.
- Users agree not to publish content that violates the intellectual property rights or privacy rights of others.
§ User liability
- Users are solely responsible for the opinions and feedbacks they publish. BeautyDecoded SAS reserves the right to delete any content that violates the present GTC/GTC or current legislation.
- By posting a review, users grant BeautyDecoded SAS a non-exclusive license to use, reproduce, and display such content in connection with the application.
Article 8: Subscriptions and payments
The Beauty Decoded application offers several types of subscription, enabling users to benefit from exclusive and enhanced services.
Subscription types
Monthly subscription7.99 per month.Allows access to all the app's premium features, including personalized recommendations, access to complete skincare routines, and unlimited use of artificial intelligence tools to evaluate cosmetic products.
- Annual subscription 27 per year.
- Offers the same benefits as a monthly subscription, with significant savings on the total cost, enabling extended use of premium features at a reduced rate.
§ Payment methods
- Payments can be made by credit card or via the payment platforms associated with the iOS (Apple App Store) and Android (Google Play Store) stores.
- Payment information is processed securely by the respective payment processors of the stores, and no payment information is stored directly by BeautyDecoded SAS.
§ Renewal
- Subscriptions are automatically renewed at the end of each period (monthly or yearly), unless cancelled at least 24 hours before the end of the current period. This automatic renewal feature ensures uninterrupted access to premium services.
§ Cancellation
- You can cancel your subscription at any time via your iTunes/Google Play account settings. Cancellation will take effect at the end of the current subscription period, allowing you to continue using premium services until the end of the period for which you have already paid.
§ Refund Policy
- Paid subscriptions are non-refundable, except in the event of a duly recorded service failure. If you encounter any problems with your subscription, please contact our customer service department at the following email address: support@beautydecoded.com. We will investigate your request and take appropriate action based on the circumstances.
These subscriptions enable users to take full advantage of the app's capabilities, receiving personalized advice and actively participating in the Beauty Decoded community.
Article 9: Termination clause
BeautyDecoded SAS reserves the right to terminate the subscription contract of any user immediately and without notice in the event of excessive behavior or intent to harm the application or its community. Such termination may occur in the following cases, without this list being exhaustive:
- Excessive behavior:
- Repeated publication of illicit, defamatory, abusive or hateful content.
- Harassment or intimidation of other users of the application.
- Use of the application for spamming or spreading malware.
- Intention to Harm:
- Attempted hacking or unauthorized access to application systems and data.
- Actions aimed at discrediting the application or its services publicly or privately.
- Sharing false information with the aim of damaging the application's reputation.
Cancellation procedure :
- Notification: In the event of detection of excessive behavior or intent to harm, BeautyDecoded SAS will notify the user concerned by email of the immediate termination of his subscription. This notification will specify the reasons for the termination.
- Effect of Termination : Upon notification, the user's access to the application's premium services will be immediately suspended. The user will no longer be able to use the application features linked to his subscription.
- No compensation : In the event of termination for excessive behavior or malicious intent, the user will not be entitled to any refund or compensation, regardless of the time of termination within the subscription period.
Article 10: Intellectual property
All content on the Beauty Decoded application, including but not limited to text, images, logos, graphics, icons, user interfaces, visual interfaces, photographs, videos, sounds, music, software and all other digital content, is the exclusive property of BeautyDecoded SAS and is protected by French and international intellectual property laws.
Any reproduction, distribution, modification, display, transmission, publication or exploitation, in whole or in part, of the contents of the application without prior written authorization may result in legal proceedings and civil and criminal penalties.
Article 11: Liability
BeautyDecoded SAS is committed to providing quality services and ensuring the reliability of the information provided by the application. However, BeautyDecoded SAS cannot guarantee the accuracy, completeness or timeliness of the recommendations and information provided by the application.
Limitation of Liability
- The product recommendations and advice provided by the application are generated from the information you have provided and artificial intelligence algorithms. They are intended for information purposes only and in no way constitute medical, dermatological or professional advice.
- BeautyDecoded SAS cannot be held responsible for any malfunctions of the application, errors or omissions in the recommendations, or results arising from the use of the recommended products.
- The user is solely responsible for the use of the information provided by the application and for the decision to purchase or use the recommended cosmetic products. It is advisable to consult a health care professional or dermatologist before using any new cosmetic product, especially if in doubt or if you have a particular medical condition.
- BeautyDecoded SAS shall not be liable for any indirect, special, incidental, punitive or consequential damages, including but not limited to loss of profits, data, use or other intangible losses resulting from the use or inability to use the application, even if BeautyDecoded SAS has been advised of the possibility of such damages.
No Warranty
- BeautyDecoded SAS does not warrant that the application will be free of errors, viruses or other harmful components, or that access to the application will be uninterrupted or secure. The application is provided "as is" and "as available".
- BeautyDecoded SAS declines all responsibility for any interruption of service, error, omission, loss of data, lack of performance, or technical malfunction of the application.
Exclusion of liability
- To the fullest extent permitted by law, BeautyDecoded SAS excludes all liability for direct, indirect, incidental, special or consequential damages, including but not limited to loss of profits, data, use or other intangible losses resulting from the use or inability to use the application.
Using the Application
- By using the application, you agree that BeautyDecoded SAS is not responsible for any actions, omissions, or content provided by other users of the application. You also agree not to hold BeautyDecoded SAS responsible for any user-generated content or interactions with other users via the application.
If you have any questions regarding the liability of BeautyDecoded SAS, please contact us at the following email address: support@beautydecoded.com.
Article 12: Changes to the GCS/GUI
BeautyDecoded SAS reserves the right to modify these General Terms and Conditions of Sale and Use (GTC/SU) at any time. Any modification will be communicated to users by notification within the application and by email.
By continuing to use the application after having been informed of the modifications, you accept the new T&Cs. If you do not accept the changes, you must stop using the application and may delete your account at any time.
If you have any questions or concerns regarding changes to the GTC/GTC, please contact us at the following email address: support@beautydecoded.com.
Article 15: Applicable law and disputes
Applicable law
- These General Terms and Conditions of Sale and Use (CGV/CGU) are governed by and construed in accordance with French law.
Dispute Resolution Procedure
- In the event of a dispute relating to the interpretation, performance or termination of these GTC/GTC, the parties undertake to attempt to find an amicable solution within three months of notification of the dispute by one of the parties. During this period, the parties must negotiate in good faith to reach a resolution.
Jurisdiction
- If no amicable solution is found at the end of this three-month period, the parties may take legal action. Any dispute arising out of or in connection with these GCS/GUU shall be subject to the exclusive jurisdiction of the Paris Courts.
If you have any questions about disputes or would like to initiate an amicable negotiation procedure, please contact us at the following e-mail address: support@beautydecoded.com.
Article 13: Contact
If you have any questions or complaints, please contact our customer service department at the following e-mail address: support@beautydecoded.com.
We promise to respond to all requests within 5 working days. If your request takes longer to process, we will inform you of the status and estimated time for resolution.
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